Privacy Policy

At Voice of The Commerce, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect the following types of information:

Personal Information: Name, email address, shipping address, phone number, and payment details when you place an order or register on our website.
Browsing Information: IP address, browser type, device information, and pages visited.
Order History: Products purchased, transaction details, and communications related to your orders.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate order updates and promotional offers
Improve our website and customer experience
Respond to your inquiries and provide customer support
Ensure the security of our platform and transactions

We do not sell, rent, or share your personal data with third parties for marketing purposes without your consent.

3. Data Security

We take data protection seriously and implement industry-standard security measures such as SSL encryption, secure payment gateways, and data access controls to protect your information from unauthorized access, loss, or misuse.

4. Cookies and Tracking

We use cookies and similar technologies to:

Personalize your shopping experience
Analyze website traffic and usage patterns
Remember your preferences and cart items

You can adjust your browser settings to refuse cookies, but this may limit some functionality of the site.

5. Third-Party Services

We may share your information with trusted third-party service providers who assist in operating our website, processing payments, or delivering your orders. These providers are required to keep your data confidential and secure.

6. Your Rights

You have the right to:

Access or update your personal information
Request deletion of your data (subject to legal and transactional requirements)
Opt out of promotional emails by clicking “Unsubscribe” in any marketing email

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children without parental consent.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the website signifies your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal information, please contact us at:

📧 Email: info@voiceofthecommerce.com
📞 Phone: +923338426427

Who we are

At Voice of The Commerce, we are more than just an online store — we are a dedicated team of parents, caregivers, and baby product experts committed to providing the highest quality essentials for your little one. Our mission is to offer a carefully curated selection of baby products that make parenting easier, safer, and more joyful.

We understand that being a parent is one of the most rewarding yet challenging experiences, and we’re here to support you every step of the way. From comfortable clothing and nurturing care products to everyday baby accessories, each product we offer is chosen with love and attention to detail, ensuring it meets the highest standards of quality, safety, and comfort.

Our passion is helping families thrive by delivering the best products and a seamless shopping experience. Whether you’re welcoming a newborn or raising a growing toddler, Voice of The Commerce is here to make your journey smoother and more joyful.

Comments

We love hearing from our customers! At Voice of The Commerce, your feedback is invaluable to us. It helps us improve our products, services, and overall shopping experience. Here’s what some of our customers have to say:

“The quality of products from Voice of The Commerce is unbeatable! My baby loves the soft fabrics, and I feel confident that everything I purchase is safe and gentle. Highly recommend!”
— Sara Akhtar.

“I’ve been shopping here for months now, and I’m so impressed with how fast my orders arrive! The customer service is exceptional, and my baby enjoys all the products we’ve bought. Thank you!”
— Azeem Husain.

“I love the wide variety of products! It’s so easy to find what I need, and the website is so user-friendly. Plus, the items arrive quickly and are always in perfect condition. Will definitely be back for more!”
— Sajid Ali.

We value your thoughts and appreciate the trust you place in us. Feel free to share your experience, and let us know how we can serve you better.

Media

At Voice of The Commerce, we are proud to share our story and the positive impact our high-quality baby products have on families. We believe in connecting with our community and showcasing the love and care that goes into every product we offer.

In the Press

Our products and brand have been featured in leading parenting and lifestyle media outlets. From product reviews to expert advice, we are honored to be a trusted source for parents everywhere. Stay tuned for our upcoming media appearances!

Featured Products

Explore the latest additions to our product line through our media channels, where we provide detailed reviews, demonstrations, and insights to help you make the best choices for your baby.

Collaborations and Partnerships

We’re always excited to work with influencers, bloggers, and brands that share our passion for parenting and family well-being. If you’re a media outlet, influencer, or brand looking to collaborate, we’d love to hear from you!

For press inquiries, media appearances, or partnerships, please reach out to us at media@voiceofthecommerce.com.

Cookies

At Voice of The Commerce, we use cookies to enhance your browsing experience and ensure our website works efficiently. This Cookies Policy explains what cookies are, how we use them, and how you can manage them.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, smartphone) when you visit a website. They help the website remember your preferences, provide a personalized experience, and improve the overall functionality of the site.

How We Use Cookies

We use cookies for the following purposes:

Essential Cookies: These cookies are necessary for the website to function properly and allow you to navigate and use the features of the site, such as adding items to your cart and checking out.
Performance Cookies: These cookies collect anonymous information about how visitors use our website (e.g., which pages are visited most frequently). They help us improve website performance and make it easier for you to find what you’re looking for.
Functional Cookies: These cookies allow us to remember your preferences, such as language settings and product selections, to provide a more personalized experience.
Targeting/Advertising Cookies: We may use these cookies to show you relevant ads based on your interests and browsing history, both on our website and third-party sites.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that if you disable certain cookies, some features of the website may not function as intended.

To manage cookies in your browser:

Google Chrome: Go to Settings > Privacy and security > Cookies and other site data.
Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data.
Safari: Go to Preferences > Privacy > Manage Website Data.

For more detailed instructions, please consult your browser’s help section.

Third-Party Cookies

We may also allow third-party services (e.g., Google Analytics, advertising partners) to place cookies on our site to collect usage data and show you relevant ads. These third parties have their own privacy policies and cookie practices, which we encourage you to review.

Changes to This Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with the revised date at the top. Please review the policy periodically to stay informed.

Contact Us

If you have any questions or concerns about our Cookies Policy, feel free to contact us at info@voiceofthecommerce.com.

Embedded content from other websites

Articles and pages on Voice of The Commerce may include embedded content such as videos, images, product reviews, social media posts, or articles (e.g., YouTube videos, Instagram feeds, or blog features).

Embedded content from other websites behaves in the exact same way as if you had visited the other website directly. These external sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including tracking your interaction if you have an account and are logged in to that website.

We recommend reviewing the privacy policies of these third-party websites before interacting with their content, as their data practices may differ from ours.

Who we share your data with

At Voice of The Commerce, we respect your privacy and are committed to protecting your personal information. We do not sell or rent your data to third parties. However, we may share your data with trusted partners and service providers when necessary to operate our business and fulfill your orders.

We may share your data with:

Payment Processors: To securely process your payments (e.g., Stripe, PayPal).
Shipping & Delivery Partners: To deliver your orders accurately and on time.
IT & Technical Support Providers: To maintain and improve our website functionality and customer experience.
Marketing Service Providers: To help us send email communications, promotions, and personalized product recommendations (only if you’ve opted in).
Analytics Tools: Such as Google Analytics, to help us understand user behavior and improve our services.
Legal or Regulatory Authorities: If required by law, to comply with legal obligations, respond to lawful requests, or protect our rights and users.

All third-party service providers are required to handle your data in compliance with data protection regulations and are prohibited from using it for their own purposes.

How long we retain your data

At Voice of The Commerce, we retain your personal data only for as long as necessary to fulfill the purposes for which it was collected — including processing orders, providing customer support, complying with legal obligations, and improving your shopping experience.

Retention Details:

Account Information: Retained as long as your account remains active. If you delete your account, we may retain some data for legal, tax, or fraud prevention purposes for up to 7 years.
Order & Transaction Records: Kept for a minimum of 7 years to comply with accounting and tax regulations.
Customer Support Communications: Retained for up to 2 years to ensure service quality and support history.
Marketing Data: If you’ve opted into marketing emails, we’ll retain your data until you unsubscribe or request deletion.

You can request deletion of your personal data at any time by contacting info@voiceofthecommerce.com. However, certain data may be retained as required by law or for legitimate business reasons.

What rights you have over your data

At Voice of The Commerce, we believe in giving you full control over your personal information. Depending on your location and applicable laws (such as GDPR or local privacy regulations), you may have the following rights regarding your data:

1. Right to Access

You have the right to request a copy of the personal data we hold about you, including any data you’ve provided to us through account creation, purchases, or communication.

2. Right to Rectification

You can request that we correct any inaccurate or incomplete personal information we hold about you.

3. Right to Deletion (Right to Be Forgotten)

You may request the deletion of your personal data, unless we are required to retain it for legal or operational reasons (e.g., tax or fraud prevention).

4. Right to Object to Processing

You can object to certain types of data processing, such as direct marketing, and request that we stop using your data for those purposes.

5. Right to Restrict Processing

In some cases, you can request that we limit the way we use your data, such as during a dispute or verification process.

6. Right to Data Portability

You may request a copy of your data in a structured, machine-readable format to use it elsewhere.

7. Right to Withdraw Consent

If we are processing your data based on your consent (e.g., for marketing), you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To request access, correction, deletion, or exercise any of your rights, please contact us at:

📧 Email: info@voiceofthecommerce.com
We may need to verify your identity before processing your request to protect your data.